Levi Black Loyalty Programme
levi ski resort app

Loyalty-programme

Levi Black Loyalty Programme

Collect points for your purchases from Levi Ski Resort's online store, equipment rentals and selected Levi Ski Resort's shops. For your purchases in the web store and equipment rental shop you receive loyalty points automatically from the purchases you are paying (does not apply Super SkiPass). In the shops of Levi Ski Resort, you must be logged in to the app and show the app's Levi Black card to the card reader during the purchase transaction. Staff will assist you, if needed.

A purchase of one euro corresponds to one loyalty point. With loyalty points, you can redeem the benefits that appear in your app. The contents, validity periods and other details can be found in the description of each benefit in the Levi Resort app.

To redeem an advantage, you need enough loyalty points. The points will be deducted from your loyalty point balance upon redemption. To redeem a benefit find the benefit from the app and activate it with the Claim button. The benefit is active for 60 seconds, during which time you should show it to the store staff, who will record the benefit in the checkout system.

Kanta-asiakasohjelma infograffa 1920x1080 EN 2

 Good to know:

Can the redeemed benefit be revoked?

The redeemed benefit cannot be restored, and the activation of the benefit cannot be undone.

From which product groups are Levi Black points awarded?

Levi Black points are awarded for almost all product groups but not for alcohol or tobacco products.

  • At the webstore, points are not awarded on Super SkiPasses.
How are points awarded?

Points are awarded during purchase only for fully completed purchases, the loyalty card must be shown on the counter during purchase.

Can points be awarded retrospectively?

Points will not be awarded retrospectively.

Can benefits be combined?

You can use one benefit per purchase. Benefits cannot be combined.

Will the benefits I redeem appear somewhere?

The benefits you previously redeemed appear in the list of used benefits in the application.

How long are Levi Black points valid?

Levi Black points are always valid for one year from the last purchase that earned you points.

Are Levi Black points personal?

Levi Black points are personal and are allocated to the customer based on the e-mail address used for identification.

can others use my Levi black card when shopping?

Levi Black card is personal and can only be used by the person named on the card for his/her personal purchases.

How are Levi Black benefits available?

Benefits are only available using the Levi Resort app and use of the benefits requires authentication in the app as well.

Where do I contact in case of problems?

In case of problems, contact Levi Ski Resort's customer service ski.info@levi.fi with the subject Levi card.

You can collect loyalty points and use benefits in the following establishments:

SERVICE EARN POINTS CAN USE BENEFITS
ZERO POINT BRAND STOREYESYES
SOUTH POINT LEVI SHOPYESYES
ZERO POINT RENTALYESYES
SOUTH POINT RENTALYESYES
BIKE PARKRENTALYESYES
ACTIVITY PARKYESYES
SKI SCHOOL ZERO POINTYESYES
SKI SCHOOL SOUTH POINTYESYES
CAFÉ ZEROYESYES
GONDOLA RESTAURANTYESYES
DRAIVIYESYES
SIVAKKAYESYES
PALOVARTIJANOYES
HORIZONTNOYES
VINKKARINONO
WESTIN KISKANONO
KESÄKISKANONO
LEVI SKI RESORT WEBSTORE*YESNO
SKI PASS OFFICESNOYES
SKI & BIKE SERVICENOYES
TICKET MACHINESNONO